Experience our services

We believe there is more than just delivering a good product; support during the installation and after-sales service are equally important. Therefore, maintenance, repair, and support are an essential part of our company wide Full-Service Concept.

What can we do for you?

We listen to our customers and, based on their wishes, give them the best advice they can get in the industry. Excellent guidance and knowledge are some of our key elements which are embedded in each of our departments. So, whether you contact our sales department, our logistics group, the service department, the accounts department, QC group or our management team they will give you their full attention and dedication to get your problem solved or your question answered.

What can we do for you?

We believe it is necessary to be able to give the best advice to our customers, therefore we are always up to date with the latest developments within the standards (ASTM, EI, ISO, CEN etc.) which are used in our industry. In addition to this, our staff are frequently trained by our suppliers and participate in organised courses to enrich their own knowledge. Training is an essential part of our implemented quality system.

Our devices to calibrate and verify your laboratory instruments are recorded in our dedicated list and are all calibrated with a fixed frequency by a UKAS accredited lab. The calibration devices we use to control and verify the laboratory instruments of our customers all have a certificate traceable to (inter)national standards.

What can we do for you?

In today’s world it is very important to be a reliable partner for your customer, one way to prove this is to show to your customers that you are a serious business partner with good business ethics and practices. For this reason, we are very proud to have been awarded with ISO-9001 certificate. This certificate is proof that Zematra UK Ltd. is a serious, dedicated, and reliable partner for decades to come.